Sullivan Tire is committed to
providing our technicians with the best possible training in the industry
to keep up with today’s high tech vehicles.We are very proud of our technicians.
Our technicians are put to
the test through a series of specialty exams conducted by the National Institute for Automotive Service Excellence. With a combined
1536 ASE Certifications, 113 ASE Master Technicians and 33 advanced engine
performance L1 Technicians on staff; Sullivan Tire is an industry leader.
We perform general service
repairs as well as more complicated computer diagnostic repairs. Our state-of-the-art
diagnostic tools and highly trained technicians allow us to tackle all
of your automotive needs.
In order to ensure proper vehicle
life span and avoid breakdown, Sullivan Tire recommends regular preventative
maintenance. We would be happy to print you out a free copy of your manufactures
recommended maintenance schedule specific to your vehicle using our ALLDATA
computer system.Stop by any of our locations for your free print out or email us your specific vehicle information and we'll be happy to send you one.
What does an ASE Certified
Technician mean to you and your vehicle? Below in an article taken from the ASE
ASE— CERTIFYING THE AUTOMOTIVE PROFESSIONAL
Finding a competent auto technician
need not be a matter of chance. Much of the guesswork has been eliminated,
thanks to national program conducted by the non-profit National Institute for
Automotive Service Excellence (ASE).
ASE tests and certifies automotive
professionals in all major technical areas of repair and service. With
nearly 400,000 currently certified professionals, the ASE program is
national in scope and has industry-wide acceptance and recognition.
Certification Benefits Motorists
ASE certifies the technical competence of individual technicians. By passing
difficult, national tests, ASE-certified technicians prove their technical
competence to themselves, to their employers, and to their customers. Moreover,
shop owners and managers who encourage their employees to become certified can
be counted on to be concerned about the other aspects of their business.
How Certification Works
About 100,000 technicians sit for ASE tests each May and November at over 750
locations. Technicians who pass at least one exam and fulfill the two-year work
experience requirement become ASE-certified. Those who pass a battery of exams
earn Master Technician status.
The tests, developed by industry
experts with oversight from ASE's own in-house pros, are administered by ACT,
the same group known for its college entrance exams.
There are specialty exams covering
all major areas of repair. There are eight tests for auto technicians alone:
Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating
and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles,
and Automatic Transmissions.
ASE requires technicians to re-test
every five years to keep up with technology and to remain certified. All ASE
credentials have expiration dates.
Choosing a Repair Shop Checklist
Here are some tips from the nonprofit National Institute for Automotive Service
Excellence (ASE) on finding a good repair establishment:
- Start shopping for a repair facility before you need
- Ask friends and associates for recommendations; consult
local consumer organizations.
- Arrange for alternate transportation in advance so you
will not feel forced to choose a shop based solely on location.
- Look for a neat, well-organized facility, with vehicles
in the parking lot equal in value to your own and modern equipment in the
- Look for a courteous staff, with a service writer
willing to answer all of your questions.
- Look for policies regarding labor rates, diagnostic
fees, guarantees, acceptable methods of payment, etc.
- Ask if the repair facility specializes or if it usually
handles your type of repair work.
- Look for signs of professionalism in the customer
service area such as civic, community, or customer service awards.
- Look for evidence of qualified technicians: trade
school diplomas, certificates of advanced course work, and certification
- Reward good service with repeat business and customer