Customer Service

The founder of Sullivan Tire and Auto Service Bob Sullivan had a saying, "Treat everyone, customers and employees, as you would a member of your family." Over 60 years later Sullivan Tire is now an employee-owned business, and we still follow that same philosophy.

Sullivan Tire and Auto Service has the answers and is available at your convenience to answer all of your automotive questions. Along with our store managers, we have a team of highly-trained customer service representatives from our Retail Resource Center that are here to help you book an appointment and answer your tire questions.

Our Retail Resource Center can be reached 7 days a week by phone, email, or online chat:

Phone: 877-592-8473 
Online Chat: Click "Chat Now"

Retail Resource Center Hours of Service:

Monday-Friday:  7:00am-6:00pm (Email and Online Chat available until 10:00pm)
Saturday:            7:00am-5:00pm
Sunday:              8:00am-3:00pm

Customer service is something we take very seriously. Should you ever feel like you are not treated like family, do not hesitate to let us know. You can rest assured that we will take every step possible to assure it is addressed in a timely manner and to your satisfaction. Please contact us using any of the methods of communication previously listed with your concerns or questions.